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About Us
Awards & Accolades
M&L HOSPITALITY AWARDS
- 2019 Asia Pacific Enterprise – Lifetime Achievement, Mr Michael Kum
HYATT REGENCY SYDNEY (formerly Four Points by Sheraton until 1 December 2016)
- 2023 HM Awards – Best General Manager – Jane Lyons
- 2023 Best Meeting and Events Hotel
- 2023 TAA – Best Metro Superior Hotel of the year – Highly Commended
- 2022 HM Awards – Best Business Hotel Australia – Winner
- 2022 TAA – Best Market Campaign – Winner
- 2022 TAA – Bar of the Year (Mid-Range/Superior) – Jackalberry – Finalist
- 2022 TAA – Bar of the Year (Deluxe hotels) – Zephyr – Finalist
- 2022 Metropolitan Superior Hotel of the Year – Finalist
- 2022 World Travel Awards -Leading Business Hotel – Oceania
- 2021 Trip Advisor – Travellers’ Choice
- 2021 Spice News – Best venue for a Gala dinner, for 2 consecutive years
- 2020 MEA – NSW Event Hotel of the Year
- 2020 MEA – National Event Hotel of the Year
- 2020 HM Awards Meeting and Conferencing Property
- 2020 HM Awards Hotel Bar
- 2020 F&B Associate of the Year – Finalist
- 2020 Spice News – Best Business Hotel
- 2020 Spice News – Best hotel bar – Zephyr
- 2019 HM Awards Hotel Bar of the Year Jackalberry- Finalist
- 2019 TAA – Conference and Events – Finalist
- 2019 TAA – Bar of the Year Zephyr – Finalist
- 2019 Architecture AU – Eat Drink Design Awards Best Bar Design (Jackalberry) – Short list.
- 2019 & 2018 Cvent Top 50 Meeting Hotels Asia Pacific
- 2018 HM Awards Hotel Bar of the Year Zephyr
- 2018 HM Awards Communications – Associate of the Year
- 2018 & 2017 TAA – Conference and Events
- 2017 AHA National – Excellence Best Meeting & Events Venue of the Year
- 2017 HM Awards – Meetings and Conferencing Property
- 2017 HM Awards – Highly Commended Hotel Bar Zephyr
- 2017 HM Awards – Concierge
- 2017 TAA – Excellence (NSW) Concierge of the Year
- 2016 Tourism Accommodation Australia (TAA) New South Wales – Excellence & Finalists for the following: Marketing and Sales Employee of the Year; Concierge of the year; Outstanding Community Service and Achievement; Best Environmental Practices Metropolitan Hotels; Engineer of the Year; Hotel Industry Rising Star
SWISSOTEL SYDNEY AWARDS
- 2019 TAA – Deluxe Hotel of the Year – Finalist
- 2019 Trip Advisor – Certificate of Excellence
- 2017 Corporate Travel – 5 Star Hotel of the Year
- 2017 Ora King – Finalist for Best Ora King Dish
- 2017 HM Awards – Highly Commended for Best Hotel Chef, Finalist for Best Concierge, Finalist for Rising Star
- 2017 TAA – Finalist Best Metropolitan Deluxe Hotel
- 2017 World Luxury – Best Luxury Urban Escape
- 2017 Spice Magazine – Best Business Hotel & Hotel with Best Restaurant
- 2016 Tourism Accommodation Australia (TAA) New South Wales, Excellence & Finalists for Marketing and Sales Employee of the Year & Redeveloped Hotel of the Year
- 2015 Trip Advisor – Hall of Fame Certificate of Excellence, for 5 years consecutive years
WEST HOTEL SYDNEY AWARDS
- 2021 Trip Advisor – Travellers’ Choice
- 2019 HM Awards Revenue Manager of the Year – Finalist
- 2019 HM Awards Interior Design Hotel of the Year – Finalist
- 2019 HM Awards Boutique Hotel of the Year – Finalist
- 2019 HM Awards Hotel Chef of the Year – Finalist
- 2019 TAA – Restaurant of the Year (Deluxe) – Finalist
- 2018 Qantas Travel Insider – Best New Business Hotel – Finalist
- 2018 Hotels World – Development of the Year – Finalist
DOUBLETREE BY HILTON MELBOURNE FLINDERS STREET AWARDS
- 2022 HM Awards – Best Midscale Hotel Australasia – Winner
- 2022 TAA Mid-range Accommodation of the Year – Winner
- 2019 & 2018 TAA – Nominate for Superior Accommodation & Hotel Restaurant of the Year
- 2017 HM Awards – Nominated for Superior Accommodation & Upscale Hotel
- 2016 HM Awards – Nominated for Superior Accommodation & Best Marketed Hotel
- 2015 World Interior News – Best Hotel Global
- 2015 World Travel – Best New Hotel Australasia
HILTON MELBOURNE LITTLE QUEEN ST AWARDS
- 2023 HM Awards – Best Upscale Hotel
- 2023 TAA – VIC – Best Marketed Accommodation Provider
- 2022 TAA – Front Office Services Employee of the Year – Reshvin Gill – Winner
- 2022 TAA – Luxury Lifestyle Accommodation Hotel of the Year – Finalist
- 2022 TAA Deluxe Restaurant of the Year – Luci – Finalist
- 2022 – TAA – Best Marketed Accommodation Provider – Finalist
- 2022 – TAA – Hotel Industry Rising Star – Nathan Wong – Finalist
- 2022 – Victorian Architecture Awards – Heritage – Creative Adaptation Award – Winner
- 2022 AGFG – Chef Hat Awards – Luci – awarded 2 Chef Hats by Australian Good Food Guide for the restaurant opening year.
- 2022 – Good Food – Top 50 Best Bars in Good Food Guide – The Douglas Club.
- 2022 – Victorian Tourism Awards – Awarded Bronze in New Tourism Business Category
- 2021 Melbourne Awards – Hospitality Award (shortlisted)
- 2021 Melbourne Awards – Urban Planning (shortlisted)
- 2021 Eat Drink Design Awards – Best Hotel Design – Winner
- 2021 HM Awards – Meeting & Conference Room Property – Highly Commended
- 2021 & 2018 HM Awards – Winner for Hotel Bar – Zephyr
- 2019 HM Awards – Hotel Bar Jackalberry – Winner
NOVOTEL PERTH LANGLEY AWARDS
- 2021 Trip Advisor – Travellers Choice
- 2019 Trip Advisor – Certificate of Excellence Hall of Fame
- 2019 Water Corporation – Waterwise Award
- 2017 Trip Advisor – Sen5es Restaurant, Certificate of Excellence
HILTON AUCKLAND AWARDS
- 2023 HM Awards – Best Upper Upscale Hotel NZ
- 2019 Spice News – New Zealand’s Top MICE Hotels
- 2019 Trip Advisor – Certificate of Excellence
- 2018 Destin Asian Readers’ Choice
- 2017 Trip Advisor – Travellers’ Choice
- 2016 World Travel Awards – New Zealand’s Leading Business Hotel
- 2015 Trip Advisor – Certificate of Excellence, for 3 consecutive years
IBIS ON BENCOOLEN AWARDS
- 2021 Trip Advisor – Travellers’ Choice
- 2019 & 2018 Trip Advisor – Certificate of Excellence
- 2018 Hotel Security Excellence
- 2018 Expedia – Best Chain Hotel Group
- 2017 Tripadvisor – Certificate of Excellence
- 2015 Accor Gold Bernache – for General Manager Pierre-Etienne de Montgrand
HYATT PLACE HEATHROW AWARDS
- 2021 Trip Advisor – Travellers’ Choice
- 2020 Trip Advisor – Certificate of Excellence
- 2017 4* AA Merit
- 2017 Simply the Guest Laterooms.com – Top Rated Middlesex
- 2017 Hyatt HySat Certificate of Achievement – NPS and Customer Service Goals
HYATT REGENCY LONDON STRATFORD AWARDS
- 2023 Forbes – included in the top 100 Hotels in the World
- 2023 Tripadvisor – Travellers’ Choice
HYATT HOUSE LONDON STRATFORD AWARDS
- 2023 Forbes – included in the top 100 Hotels in the World
- 2023 Tripadvisor – Travellers’ Choice
HYATT REGENCY MANCHESTER AWARDS
- 2021 Trip Advisor – Travellers’ Choice
HYATT HOUSE MANCHESTER AWARDS
- 2022 CNBC Travel – Rated # 3 Hotel in Manchester.
- 2021 Trip Advisor – Travellers’ Choice
PARK INN BY RADISSON BRUSSELS MIDI AWARDS
- 2019 Tripadvisor – Travellers’ Choice
- 2019, 2017 & 2015 Greenkey Certificate
- 2019 Safe Hotel Certification, for 5 consecutive years
- 2018 Holiday Check – Recommended
- 2017 Booking.com – Guest Review
- 2017 Hotels.com – Loved by Guests
- 2017 & 2015 Trip Advisor – Certificate of Excellence
PARK INN BY RADISSON AMSTERDAM AIRPORT SCHIPHOL AWARDS
- 2020 Hotels.com – Loved by Guests
- 2019 Safe Hotel Certification, for 4 consecutive years
- 2019 Greenkey Certificate, for 4 consecutive years
- 2018 Netherlands National Meeting Medium Category
- 2015 Trip Advisor – Certificate of Excellent
RADISSON BLU AMSTERDAM AIRPORT SCHIPHOL AWARDS
- 2020 Hotels.com – Loved by Guests
- 2019 Meeting Review, Noord-Holland Province
- 2019 Safe Hotel Certification, for 5 consecutive years
- 2018 Greenkey Certificate, for 4 consecutive years
- 2017 & 2015 Trip Advisor – Certificate of Excellence
HILTON PRAGUE OLD TOWN AWARDS
- 2021 & 2020 Trip Advisor – Travellers’ Choice
- 2020 Trip Advisor – Hall of Fame – Certificate of Excellence, for 10 consecutive years
- 2018 One of the Top Hotels in Central Europe – Conde Nast Readers’ Choice
- 2017 Trip Advisor – Certificate of Excellence
- 2017 & 2016 UNICEF Partner Certificate
- 2017 Energie EKO
- 2015 & 2014 Hilton Hotels and Resorts – Excellence
- 2015 & 2014 Hilton Hotels and Resorts – Blue Energy
- 2015 Earth Hour – Marketing