M&L Hospitality Website Privacy Policy
This policy describes the way that M&L Hospitality Trusts ("M&L") collects, holds and discloses information about individuals who use or access our website.

Protecting confidential information is fundamental to our relationship with our stakeholders and our business. All information received via our website is subject to strict duties of confidentiality. We will not disclose that information except in accordance with our professional obligations, as authorised by you or as contemplated by this policy.

You need not disclose your identity to us in order to use this website. This website does not use "cookies" or "web bugs". This website does not collect personal information about people who access the website, except where personal information is voluntarily supplied or when you email us with an enquiry.

Notwithstanding the above, our internet server may automatically record details about any computer used to access the website (such as the IP address, domain name and browser type), the date and time of access, and details of the information downloaded. This information is used for internal statistical purposes and to improve this website. Any other information supplied to us via the website is treated in accordance with this Privacy Policy. Please note that M&L Hospitality makes some other websites, including individual property and property group websites available to you, from hyperlinks in its internet websites. These other websites are not subject to this Privacy Policy. You should review the privacy policy of each individual website you access via hyperlinks from this website.

Use and disclosure of your personal information
We use your personal information for the purposes for which it was collected and related purposes (which are normally obvious when we collect it or you supply it), including the facilitation of an email enquiry about our business operations. We may disclose personal information for the purposes for which it was collected, and also subject to our professional obligations to any person where necessary within M&L to facilitate responding to your enquiry and to external service providers on a confidential basis to assist responding to your enquiry.

We may also disclose information about you, including the content of your communications, in order to:
  • comply with the law or respond to lawful requests or legal process;

  • protect the rights or property of M&L or our customers, including the enforcement of our agreements or policies governing your use of the services; or

  • act on a good faith belief that such access or disclosure is necessary to protect the personal safety of our employees, customers or the public.
Information security
We take reasonable steps to protect all information which we hold (including your personal information) from misuse, loss, unauthorised access, modification or disclosure.

We take reasonable steps to hold information securely in electronic or physical form. We store information in access controlled premises or in electronic databases requiring logins and passwords. All Directors and staff with access to confidential information are subject to confidentiality obligations.

Access and correction
You may request access, delete or correct at any time to personal information we hold about you. If you desire not to receive information about products or services we think may be of interest to you, please also let us know. We are happy to respond to your request within a reasonable time frame. To request this information email

Changes to privacy statement
We will occasionally update this privacy policy to reflect changes in our services and customer feedback. When we post changes to this policy, we will revise the "last updated" date at the bottom of this statement. We encourage you to periodically review this statement to be informed of how M&L is protecting your information.

Contacting us
We welcome your views and comments regarding this privacy policy. If you have questions about this policy, please contact us at

This Privacy Policy was last updated on the [01.08.2012].

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